SupportNet has been replaced with My Account

Regular user of SupportNet?

Log straight in to My Account using your old username and password via the links above.

New user or forgotten log in details?

Use the links above to register or reset your password.

Why is SupportNet being replaced?

We need to replace SupportNet for several reasons. Many people found SupportNet difficult to use and we wanted to make it easier for customers to get help and use their software better - including on their mobile devices.

As SupportNet is very old, we need to update the infrastructure to enhance security, work with our new CRM system, and allow us to deliver other online services to our customers in future.